Refund Eligibility

We want your experience on our tech website ("Website") to be reliable. If a product or service didn’t meet expectations, you can request a refund by following the terms below.

Eligible Products/Services

Refunds can be requested for:

• Tech hardware bought through the Website
• Digital tools like licenses and plug-ins
• Service-based offerings such as system configuration, remote help, or optimization plans, based on purchase terms

Timeframe for Refunds

Refund requests must be made within 30 days of the original transaction. After this, eligibility may not apply.

Refund Process

To raise a refund, write to us at info@acrosortglobal.com with: 

• Order reference
• Product or service name
• Reason for the request 

We may ask for more details depending on the situation.

Refund Approval

All refund requests are reviewed case-by-case. If approved, confirmation will be shared via email and the refund will be processed accordingly.

Refund Methods

Refunds will go to the original payment method unless stated otherwise. It may take up to 5- 7 working days to reflect.

Non-Refundable Items/Services

Refunds are not applicable to:
Used or unlocked software
Services already completed
Damaged or altered physical products
Orders made through third-party or external links on the Website

Changes to Refund Policy

We reserve the right to revise this policy. Any new version will be reflected here and considered valid immediately.

Contact Us

Have questions? Write to us at info@acrosortglobal.com. We’ll assist you further.

Cancellation Policy

We try to keep cancellations clear and easy to manage. Here's how it works:

Submitting a Cancellation

To cancel your service, get in touch with billing or your assigned representative. Your cancellation is valid only after formal confirmation.

Cancellation Period

Send your cancellation request within 30 days of placing the order and before work starts. Delays may lead to ineligibility.

Exceptions to Policy

Cancellation does not apply to third-party services. This includes web hosting, freelance development, creative collaborations, or other vendor-based projects.